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Terms of Service

Effective Date: January 1, 2026

Please read these Terms of Service ("Terms") carefully before using BiohazardHelp.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms.

1. About BiohazardHelp.com

BiohazardHelp.com is an informational directory. We provide information about biohazard cleanup services and connect users with independent third-party cleanup professionals. We are not a biohazard cleanup company. We do not perform any cleanup services ourselves.

The Cleanup Concierge service is a free referral and matching service. When you submit a request, we share your information with third-party professionals who may contact you. Any contract for cleanup services is entered into directly between you and the cleanup professional - BiohazardHelp.com is not a party to that contract.

2. Informational Purpose Only

The content on this Site, including articles, guides, resources, and directory listings, is provided for general informational purposes only. It does not constitute professional advice of any kind, including legal, medical, environmental, or safety advice.

Biohazard cleanup situations often involve complex health, legal, and regulatory considerations. Always consult with a licensed professional before making decisions about cleanup, disposal, or remediation.

In any emergency involving immediate danger to life, call 911. Do not enter a biohazard scene until it has been cleared by appropriate authorities.

3. No Guarantees About Listed Professionals

While we make efforts to screen professionals listed in our directory, we make no representations, warranties, or guarantees about:

  • The qualifications, licensing, or insurance status of any listed professional at any given time
  • The quality or outcome of any cleanup work performed by a listed professional
  • The accuracy of any information provided by listed professionals
  • The availability of any listed professional in your area

It is your responsibility to independently verify a professional's license, insurance, certifications, and references before hiring them. Do not rely solely on our directory listing as confirmation of current credentials.

4. Accuracy of Information

We strive to keep directory listings and educational content accurate and up to date. However, we make no warranty that information on the Site is complete, accurate, or current. Licensing requirements, regulations, and service availability vary by location and change over time.

Content on this Site may contain errors or omissions. Do not rely solely on this Site's content for safety-critical decisions.

5. Limitation of Liability

To the maximum extent permitted by applicable law, BiohazardHelp.com and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Site
  • Any reliance on information provided on the Site
  • Any acts or omissions of cleanup professionals listed in or referred through the Site
  • Any errors, inaccuracies, or omissions in directory listings or content
  • Any unauthorized access to or alteration of your information

Our total liability to you for any claim arising from your use of the Site shall not exceed $100 USD.

6. Third-Party Links and Services

The Site may contain links to third-party websites, resources, and services. These links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or accuracy of any third-party site. Linking to a site does not constitute our endorsement of that site.

7. User Conduct

By using this Site, you agree not to:

  • Submit false, misleading, or fraudulent information through any form on the Site
  • Use the Site for any unlawful purpose
  • Attempt to scrape, harvest, or systematically collect directory data using automated means
  • Impersonate any person or entity
  • Interfere with the operation of the Site or its servers

8. Intellectual Property

All content on the Site, including text, graphics, logos, and guides, is owned by or licensed to BiohazardHelp.com and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without express written permission.

Our free downloadable resources (guides, checklists, templates) are licensed for your personal use only. They may not be resold, redistributed, or used for commercial purposes.

9. Disclaimer of Warranties

THE SITE AND ALL CONTENT, SERVICES, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Governing Law

These Terms shall be governed by the laws of the United States and the state in which BiohazardHelp.com operates, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in any court of competent jurisdiction.

11. Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a new effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

12. Contact

Questions about these Terms? Contact us at:

BiohazardHelp.com
Email: legal@biohazardhelp.com